Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, mailing address, information you submit through contact forms, consultation forms, or appointment requests, information you provide about your credit concerns, goals, or financial situation, and any documents or information you choose to send us.

We may also collect certain information automatically when you use this website, such as IP address, browser type, device type, pages viewed, date and time of visits, referral source, basic website usage and analytics information, and cookies and similar technologies, where used.

We may use your information to:

• Respond to inquiries and customer service requests
• Schedule consultations
• Communicate with you about our services
• Provide educational information about credit, credit reporting, and credit repair
• Improve our website, services, and user experience
• Maintain records of communications and requests
• Protect against fraud, unauthorized activity, or misuse of the website
• Comply with legal, regulatory, and business obligations

We do not sell your personal information.

We may share information in the following limited circumstances:

• With service providers that help us operate our website or business, such as web hosting, form processing, scheduling, email, analytics, or customer support vendors
• When required by law, court order, subpoena, or legal process
• When necessary to protect our rights, property, safety, users, or others
• In connection with a business transfer, merger, sale, or reorganization
• With your consent or at your direction

If we use third-party providers, they should only have access to the information needed to perform their functions for us.

This website may use cookies and similar technologies to improve site functionality, understand website traffic, remember preferences, and enhance the user experience.

You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the site.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. The FTC advises businesses to collect only what they need, keep it secure, and dispose of it safely, and cautions that unencrypted email is not a secure way to transmit sensitive identifiers, passwords, or account information.

However, no website, database, or electronic transmission method is completely secure. For that reason, please do not send highly sensitive information through unsecured web forms or ordinary email unless specifically instructed through a secure method.

Because Whitakers provides credit-related services, you may choose to share information related to your credit history or financial circumstances. We ask that you submit only the information reasonably necessary for us to respond to your request or provide services.

Please do not send Social Security numbers, full account numbers, passwords, or copies of highly sensitive identity documents through general contact forms unless we have specifically provided a secure method for doing so.

This website may contain links to third-party websites, including educational resources, government agencies, or service providers. We are not responsible for the privacy, security, or content practices of those third-party sites. You should review their privacy policies before providing information.

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. The FTC notes that COPPA gives parents control over what websites collect from children under 13.

You may choose not to provide certain information, but that may limit our ability to respond to your request or provide services.

You may also:

• Contact us to update or correct the information you previously submitted
• Ask questions about how your information is used
• Request that we delete information we are not required to keep, subject to legal and business recordkeeping needs
• Opt out of non-essential marketing emails by using the unsubscribe link, if applicable

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

Depending on where you live, you may have additional privacy rights under applicable state law. Those rights may include the right to request access to certain personal information, request deletion, request correction, or opt out of certain data uses.

If you believe state privacy rights apply to you, contact us using the information below. We will review your request and respond as required by applicable law.

We may update this Privacy Policy from time to time. If we make changes, we will post the revised version on this page and update the Effective Date above. Because privacy representations matter, any updates should be consistent with the commitments made to users.

If you have questions about this Privacy Policy or our privacy practices, contact:

Whitakers Credit Recovery Services, LLC
2102 Southwind Avenue
Zachary, LA 70791
Phone: (225) 279-9144
Email: [email protected]
Website: www.whitakerscreditrecovery.com